The Homeless Health Navigation Project (HHNP) was launched in November 2020 to support unhoused individuals following hospital discharge. Recognizing the unique challenges faced by this population—including frequent emergency department visits and complex behavioral health issues—HHNP offers 90 days of post-discharge care. Led by Homeless Health Navigator Sandra Arzola, the program provides personalized support focused on medical follow-ups, housing stability, and financial assistance. By bridging patients to resources, the program fosters greater independence, stability and better connections within the community.

Why We Did It

The HHNP addresses the unmet needs of one of Los Angeles’ most vulnerable populations: unhoused individuals with chronic health conditions. The program aims to break the cycle of recurrent hospital visits by providing targeted, sustained care and support. By focusing on whole-person health and practical assistance, the project aligns with Adventist Health’s mission to inspire health, wholeness, and hope.


Topics: Charity Care|Chronic Disease Management|Mental Health Care

Community Voice

“The Latino community is so underserved, and they need so much guidance. In our community and the population of patients we serve, it’s taboo. You don’t go to the therapist because you’re ‘crazy.’ But it’s about educating them that they’re not crazy and it’s okay to seek help.”
Sandra Arzola
Homeless Health Navigator