The Extra Step project focuses on serving the Hispanic community in Los Angeles, particularly individuals who are uninsured, underinsured, or face language barriers. The Community Resource Center assists individuals in navigating the healthcare system, especially those referred from emergency rooms who need follow-up care. The center provides various health insurance options, including Medicare and Medi-Cal, while offering seniors health education classes and wellness programs.

Why We Did It

Adventist Health initiated the project to address the healthcare access challenges the Hispanic community faces, particularly the uninsured and those with limited knowledge of the healthcare system. Many individuals experience barriers due to language, economic status, or lack of awareness of available resources. By establishing the Community Resource Center, Adventist Health aimed to increase access to care and support individuals in their health journeys.


Topics: Rural & Underserved

Community Voice

“All of us look at people coming in as family. If a family member needs help getting to a doctor's appointment or finding their next meal, we do everything we can to assist them. When you treat someone, you're treating the whole person—not just their body, but their mind, their emotions, and their spiritual side as well.”
Elizabeth Rodriguez
Health Information Management Lead Technician at Adventist Health